Enterprise AI Transformation—
from boardroom to production
I architect and build AI-powered transformation, from strategy through to production. Advice and build, in the same hands.
At the intersection of board-level AI strategy, agentic systems in production, and deep Salesforce Agentforce and Data Cloud / Data 360 architecture.
What I do
What I do
Three areas where I do the deepest work, described as expertise, not a price list.
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Assessing whether an organisation's data, processes, and operating model can actually carry agentic AI, then defining the path that gets it there. Most AI value is lost in the gap between the boardroom ambition and the build; this is the work that closes it.
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Designing the Salesforce Data Cloud / Data 360 foundation that agentic AI depends on. Data Cloud is the precondition for any agentic value, unify and model the data first, and the agents have something real to act on.
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Architecting and building the agents and CX systems on top of that foundation: Service, Sales, and customer journeys reshaped by AI that runs in production, not in a slide.